Shipping Policy

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer multiple shipping options to meet your needs:

  • Standard Shipping: Estimated delivery time is 3-7 business days.
  • Expedited Shipping: Estimated delivery time is 2-3 business days.
  • Overnight Shipping: Estimated delivery time is 1 business day.

Shipping times may vary based on your location and the shipping method chosen.

Free Shipping

We offer free standard shipping on orders over $50. This will automatically apply at checkout.

International Shipping

We currently offer international shipping to select countries. Shipping rates and delivery times for international orders will be calculated and displayed at checkout. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.

Order Tracking

Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

How to Track Your Order?

1. Visit the carrier’s website (e.g., USPS, UPS, FedEx).
2. Enter the tracking number provided in your shipment confirmation email.
3. Follow the prompts to view your shipment’s progress and estimated delivery date.

Delivery Issues

Lost or Stolen Packages

Off Stamp Vape is not responsible for lost or stolen packages. If your tracking information states that your package was delivered but you have not received it, please contact the carrier directly.

Damaged Packages

If your order arrives damaged, please contact us immediately at contact@offstampvapesofficial.com with your order number and photos of the damaged item. We will work with you to resolve the issue.

Contact Us

If you have any questions or concerns about your shipment, please contact us at contact@offstampvapesofficial.com. Our customer service team is here to help!